HCI Statement of Accomplishment

Posted by on Aug 22, 2012 in usability | No Comments
HCI Statement of Accomplishment

I recently completed an online course in Human-Computer Interaction with Stanford University via Coursera and I’m happy to say I just received my Statement of Accomplishment. The Statement of Accomplishment is given to those who took the Apprentice track of the course and watched weekly lectures and took online quizzes. The full track looked great fun […]

How to mark form fields as *Required or (optional)

Posted by on May 31, 2012 in thoughts, usability | No Comments

Undoubtedly this is an old question and one that I thought I’d answered many years ago (for myself anyway): how do you design form labels so that your visitor understands which fields are required and which are optional?

Walking through doors, and their effect on memory

Posted by on Nov 27, 2011 in psychology, usability | No Comments

This post was considerably re-worked for publication at UX Booth – read the updated version there. Have you ever walked into a room and completely forgotten what you came in for? Judging by the various websites and Facebook pages dedicated to the phenomenon, “Roomnesia” is a familiar occurrence. Recent research by Gabriel Radvansky et al […]

Psychology and the user experience, Part Two

Posted by on Nov 16, 2011 in psychology, thoughts, usability | No Comments

In the first part of the Psychology and the user experience, we discussed Weibull distributions and their application to site visit durations. In this next part, we’ll look at some psychological principles applicable to our field. The following concepts are unashamedly taken from Susan Weinschenk’s excellent article The Psychologists View of UX Design, UX Magazine:

Psychology and the user experience, Part One

Posted by on Nov 13, 2011 in psychology, thoughts, usability | No Comments

In the first of two posts on psychology and the user experience, we consider a new piece of research that confirms what all web people already know: you only have seconds to make an impact.

Brighton UX Camp, Oct 1 2011

Posted by on Oct 4, 2011 in testing, thoughts, usability | No Comments
Brighton UX Camp, Oct 1 2011

Despite the soaring October temperatures and clear blue skies, fifty or so committed (no jokes) UXers met for the first Brighton UX Camp at the fourth floor offices of Cogapp in Brighton.

Dumbing Down

Posted by on Jul 13, 2011 in language, thoughts, usability | No Comments

I’ve recently been reviewing some remote usability test videos for one of our clients. This post isn’t about remote testing, usability tests or specific providers but the testing has thrown up some interesting findings. (Just as an aside, we use a variety of tools for the remote site tests – mainly whatusersdo.com and www.usertesting.com. Nate […]

On having good manners – a website Code of Conduct

Posted by on Feb 15, 2011 in customer-service, dark-patterns, thoughts, usability | No Comments

User research, user experience design, user focused design; the aim is to always keep the user at the centre of the design process – and without doubt, this is an admirable goal. But always try to keep in mind – the user is a person too. I access the internet all the time on my phone […]

Proceed or Continue

Posted by on Jan 27, 2011 in usability | No Comments

A lot of the time in UX design, the devil is in the detail. Using one term (‘continue’) in the paragraph and another (‘proceed’) on the button isn’t an earth-shattering mistake, but it adds an extra cognitive load to already stressful procedure.

Mental models

Posted by on Aug 25, 2010 in thoughts, usability | No Comments

For a few minutes of comic relief, I love catching up with the latest posts on clientsfromhell. Some of the stories are scarily familiar and others just plain terrifying. But there’s a category of story that is amusing because it misunderstands something so familiar to us as “computer people” that they make us see the […]