When did we all become bakers?

Posted by on Sep 9, 2015 in thoughts | No Comments
When did we all become bakers?

Have you noticed everything has to be “baked in” to technology projects these days? Is it only me that finds the phrase distasteful? Maybe it’s the rise of cutesy, folksy marketing-speak that’s to blame? If so, Innocent Smoothies and wackaging should be held more accountable. Or possibly it’s the fault of the esteemed Pastry Box […]

Bryan Cranston on User Experience

Posted by on Oct 23, 2013 in thoughts, ux | No Comments
Bryan Cranston on User Experience

It may not surprise you but Bryan Cranston hasn’t written exhaustively on the subject of [web] user experience. However he does have quite a few ideas about an audience’s user experience.

Writing for Cognitive Ease

Posted by on Oct 2, 2012 in language, psychology, thoughts | No Comments
Writing for Cognitive Ease

The second of my UX Booth articles, concerning the work of Daniel Kahneman and the concept of Cognitive Ease, is now live. In his new book, Thinking, Fast and Slow, Nobel Prize Winner Daniel Kahneman takes us on a fascinating tour of the brain, exploring two theoretical systems that drive the way we think and […]

How to: Get to the Desktop quickly in Save or Open dialogue (Mac OSX)

Posted by on Jul 17, 2012 in shortcuts, thoughts | No Comments

If you’re like me and use your desktop for temporary files and working documents (before you save them somewhere that’s backed-up), getting to the Desktop in an Open/Save dialogue window is a frequent operation. Fortunately there’s a shortcut key for that – Cmd+D. Very handy. Just don’t use it in Finder! (It’ll delete the currently […]

Deconstructing Google url search parameters

Posted by on Jun 20, 2012 in analytics, stats, thoughts | No Comments
Deconstructing Google url search parameters

[Quick note: this post isn’t about the Google search url that’s created when you use Google to search the web. If you’re interested in those “request parameters”, you can’t do better than Google’s own resource: Search Protocol Reference.] As a UX designer, I use web stats a lot. Typically Google’s Analytics product is the go-to source with more […]

How to mark form fields as *Required or (optional)

Posted by on May 31, 2012 in thoughts, usability | No Comments

Undoubtedly this is an old question and one that I thought I’d answered many years ago (for myself anyway): how do you design form labels so that your visitor understands which fields are required and which are optional?

Psychology and the user experience, Part Two

Posted by on Nov 16, 2011 in psychology, thoughts, usability | No Comments

In the first part of the Psychology and the user experience, we discussed Weibull distributions and their application to site visit durations. In this next part, we’ll look at some psychological principles applicable to our field. The following concepts are unashamedly taken from Susan Weinschenk’s excellent article The Psychologists View of UX Design, UX Magazine:

Psychology and the user experience, Part One

Posted by on Nov 13, 2011 in psychology, thoughts, usability | No Comments

In the first of two posts on psychology and the user experience, we consider a new piece of research that confirms what all web people already know: you only have seconds to make an impact.

Brighton UX Camp, Oct 1 2011

Posted by on Oct 4, 2011 in testing, thoughts, usability | No Comments
Brighton UX Camp, Oct 1 2011

Despite the soaring October temperatures and clear blue skies, fifty or so committed (no jokes) UXers met for the first Brighton UX Camp at the fourth floor offices of Cogapp in Brighton.

Content Management Systems

Posted by on Jul 26, 2011 in code, this-is-broken, thoughts | No Comments

Content Management Systems attract their fair share of criticism. Certainly, like any tool, they can be abused – but they can also work very well, allowing large teams to manage complex websites across different locations and timezones. Poor training and poor implementation is not the fault of the CMS vendor (necessarily). But sometimes, you see […]