Mental models

Posted by on Aug 25, 2010 in thoughts, usability | No Comments

For a few minutes of comic relief, I love catching up with the latest posts on clientsfromhell. Some of the stories are scarily familiar and others just plain terrifying. But there’s a category of story that is amusing because it misunderstands something so familiar to us as “computer people” that they make us see the […]

A certain sense of Déjà vu

Posted by on Aug 9, 2010 in usability | No Comments

This is one of the more surreal forms I’ve come across recently…

A real page turner

Posted by on Aug 5, 2010 in thoughts, usability | No Comments

I was listening to the excellent I.A. Podcast with Jeff Parks the other day. In the episode titled “Working in the post-industrial era” with Dorian Taylor they spoke about many interesting subjects concerning modern working practices. Early on in the conversation Jeff and Dorian discuss some of the drawbacks inherent in following UI metaphors too […]