In Favour of Complexity

Posted by on Jun 24, 2009 in thoughts, usability | No Comments

I was fortunate enough to attend the sell-out ‘UX London’ conference at The Cumberland Hotel, Marble Arch this year (June 15th – 17th). It was the first conference if its type here in London aimed at user experience practitioners and ably presented by the good folk at Clearleft. There were some big names in attendance […]

Thank you – you have been ignored

Posted by on Jun 11, 2009 in customer-service | No Comments

The LSE’s website has a handy function – at the bottom of every page it invites you to “Comment on this page”. It’s handy until you actually make use of it…